Jio Customer Associate - Freelancer

Posted Date: 29 May 2024
Function/Business Area: Freelancer
Location: Kolkata 2 - Konnagar

Job Responsibilities:

  • Acquire new customers.
  • Contact Jio customers to explain available recharge options.
  • Assist customers in completing their Jio recharges.
  • Sell new Jio connections to prospective customers.
  • Resolve customer queries within agreed timelines.
  • Ensure a delightful customer experience.
  • Respond to customers using appropriate tone and language.
  • Record customer details and relevant data from calls or services.
  • Stay informed about Jio's plans, products, and services to enhance the customer offering.

Education Requirement:

  • 10th Pass / 10 + 2 (Preferred)

Experience Requirement:

  • Open to freshers

Skills and Competencies:

  • Basic literacy skills.
  • Proficiency in using a smartphone.
  • Ability to speak the local language.
  • Sales and customer handling skills.
  • Willingness to learn.
  • Goal and result-oriented mindset.

Location Map: Kolkata

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